FAQ: Anchor Strap: A Comfortable Camera Strap w/ PD hardware
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Why offer Peak Design hardware halfway through the campaign?

Before and during this campaign I've been asked by a number of people about offering Peak Design's hardware with the Anchor Strap, this option for a number of reasons was not available when I launched.

Because more people have asked, I've pursued a partnership with Peak Design a few times, and each time it hasn't worked out. But after some more recent back and forth, I am thrilled to announce it will now be an option to upgrade your Anchor Strap with Peak Design hardware.

Why is this important for this project now? I felt it made the most sense to make this available to you now as an early backer, instead of only to new customers after the campaign is over.

Overall, this has a huge potential for my product, as I’m am to offer the Anchor Strap to the broader Peak Design community. Peak Design makes great straps already, but none that are leather. ;)

Last updated: June 17, 2019 19:27

What are the differences between your Anchors and Peak Design's Anchor Links?

Here are a few differences between our Anchors, and Peak Design’s Anchor Links.

Both Anchors: * Provide easy quick-release functionality to your camera straps.

Clever Supply Anchors * Hand-crafted Anchors with matching leather * Swivel clips for extra flexibility * Made from 300lb Kevlar cord - Safe working load 60lbs per anchor

Peak Design * Non-metal design * One-handed quick release * Made from 200lb Anti-abrasion thermoplastic-cord * Easy integration with the rest of the Peak Design ecosystem * Cord visibly shows yellow when it’s time to replace

Last updated: June 17, 2019 19:24

What type of leather do you use?

The leather I'm using for this campaign is Chromexcel by Horween Leather Co, based in Chicago IL. Horween has a long history in the leather industry, and I've chosen this particular tannage as due to it's naturally broken-in feel.

Last updated: June 17, 2019 19:24

What leather color options do I have if I back this project?

For this campaign, I'm offering two colors, Black and Brown. At the end of the campaign, you'll be asked to choose your color and length of your strap.

Last updated: June 17, 2019 19:24

How do I know if my camera is compatible with the Anchor Strap?

I've designed the Anchors to use a basic loop hitch, so it can virtually connect to any camera. If you have a vintage film camera and are unsure, feel free to leave a comment or message me directly and I can help you make sure the anchors will work.

Last updated: June 17, 2019 19:24

What's the warranty on this product?

The products I make are intentionally made to last, they should only get better with time and use. That said if the stitching ever fails, or you have a problem with your anchors, I'll gladly repair the part or replace the product if it's irreparable.

Last updated: June 17, 2019 19:24

How strong are the Anchors?

The Kevlar cord I use is rated at 300lb tensile strength. I'd suggest not carrying more than 60lbs on each Anchor, as the safe working load is 20% of its original strength.

Last updated: June 17, 2019 19:24

What's your refund policy?

While all my products are guaranteed to last, I do not offer refunds, returns, or exchanges on items received as Kickstarter rewards after they've shipped. If the reward you receive is wrong I'll, of course, fix that ASAP. If your product is truly serving you no value definitely send me a message and we'll see what we can figure out! :)

Last updated: June 17, 2019 19:24

Shipping: When will I get my rewards? :)

If all goes according to plan, we'll be shipping orders during September. I've budgeted ample time with the team I'm working with, and have planned for some unexpected delays. With any project like this there can be a good few unknowns that come up. That said, I'm committed to keeping everyone looped on the progress of things

Last updated: June 17, 2019 19:24

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
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BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

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When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password: https://anchor-strap.backerkit.com/backer_accounts/password/new.

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Account recovery here: https://anchor-strap.backerkit.com/backer_accounts/sign_in

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The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

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